Tekmicro



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		RMA Request

RMA Request Form

RMA Request

Please fill out the applicable sections below. Once you submit the request, we will process the request within one business day and send you a confirmation with shipping instructions and RMA number. If more informaton is required, we will contact the sales or technical contact listed below.

We value your business. Thank you!

Technical Contact

Name:
* required
Phone:
* required
Email:
* required
Company Name:
*required

Sales Contact

Name:
*required
Phone:
*required
Email:
*required

Board ID

Name:
*required
Assembly Rev:
*required
Serial Numbers
*required

Failure Characteristics

Please Describe Failure:

Intermittent failure?
Identical part tests OK in same system?
Failure persists after re-install in same system?
Failure persists after re-install in another identical system?

Operating System

VxWorks
Windows
LINUX
SOLARIS
Other
Please specify

For PMC Products ...

PMC Carrier:

Only carrier in chassis/chamber?

For RACEway Products ...

Boot Version:

FLASH Applicaton Version:

Only carrier in chassis/chamber?

Configuration

Operating frequency at failure
Any modifications made to part?

Communication Endpoint during Failure

Part talking to itself
Part talking to identical TEK part
Part talking to different TEK part
Please specify

Part talking to different vendor's part
please specify

None of the above
Please describe connection

Physical Environment

Ambient temperature at failure
Humidity at failure
Airflow at failure